Frequently
Asked Questions
What are your fees?
Fees may vary depending on the services. Please check out the booking page to see the cost for services. A sliding scale option may also available for clients that qualify. Please reach out to inquire about this. “Booking Page”
Do you offer Direct Billing?
Direct billing is available for clients whose insurance provider is Sun Life, GreenShield, or Blue Cross. If you are covered by another insurance provider, you will receive an invoice after each session that you can submit for reimbursement.
Please confirm your coverage directly with your insurance provider, including whether psychotherapy services provided by a Registered Psychotherapist are eligible under your plan.
Please confirm your coverage directly with your insurance provider, including whether psychotherapy services provided by a Registered Psychotherapist are eligible under your plan.
How long are sessions?
Unless other arrangements are made, a therapeutic session is 50 mins. This allows for the clinician to have the remaining 10mins to complete their notes and prepare for their next client.
How often will I need to have sessions?
This will vary depending on the client. Generally, it is best if a client can meet on a weekly or bi-weekly basis when initially starting therapy to help build rapport and work towards desired goals.
How do I get started book an appointment?
You can get started by booking a complimentary consultation here or you can send a message through the “Contact Us”
What is the cancellation or no show policy?
We require 48 hours notice for cancellations or rescheduling. This allows us to be able to be manage time and replace cancelled sessions. Clients that don’t provide 48 hours notice or do not show up to a session are required to pay the full service fee.
What forms of payment do you accept?
We accept either credit card or e-transfer
